I really enjoyed staying in this attractive brand-new hotel. the staff was very polite and nice which made me feel welcome. 3. the provided service was fantastic.

good value, beautifully designed 4 star hotel. good air-conditioning and climate control in the room and the exceptionally comfortable bed. favourable location, 10 minutes drive from the airport. based in a safe area.

Modern and perfect room plus beautiful bathroom. Amazing, excellent location in Shanghai, right by also the fast train station, airport station, and the center...

Great location - close to everything we needed. the room had a modern vibe, it was really nice, and the beds were super cozy. 🌟

The room was spacious and practical, with a super cozy bed and bathroom amenities like a shower cap, towels, and slippers. 🛁 the location worked out great for me, and the neighborhood in which it's situated, Changning district, was definitely worth exploring.

The hotel's location is perfect for those who are arriving by train or plane, as Hongqiao Railway Station and airport are very close. It's also convenient to reach other parts of the city, as there is a subway station nearby. there is a 24-hour supermarket located next to the hotel. the rooms are spacious and brightly lit with modern furnishings.

The hotel's service could have been better, as some staff members seemed uninterested in customers' needs and did not provide the required information in a friendly manner.

The staff is attentive and provides good service, attending to any queries or requests. The basic amenities provided in the rooms are sufficient for a comfortable stay. The breakfast selection is also impressive, offering a variety of options to suit different tastes.

No major issues, everything was satisfactory.

This hotel offers excellent value for money, especially considering its location near the Exhibition center. The rooms are spacious and well-appointed, providing everything a traveler needs for a comfortable stay. The staff is friendly and attentive, ensuring that all basic amenities are taken care of. Additionally, the breakfast provided is satisfying and offers a good variety of choices for guests.

All aspects of this hotel were satisfactory.

The hotel is in a convenient location near the Exhibition center, making it a top choice for many foreigners. The value for money is exceptional, with reasonable prices for the excellent amenities provided. The staff is friendly and attentive, ensuring a pleasant stay for all guests.

Some aspects could be improved to enhance the overall experience.

The Christmas decorations were amazing, and the staff was incredibly friendly, offering us complementary hot chocolate and cookies. the location was also great, with easy access to public transportation and shopping areas. Plus, the beds were very comfortable.

My debit card got blocked twice due to phishing history at the hotel's card terminals. This was a huge inconvenience, especially during the holiday season.

Superb Location: The hotel is strategically located very near to the bustling, main transportation hubs which make exploring the city so convenient. The train station and airport are a very short taxi ride away. Plus, the hotel is just a stone's throw from the metro station which goes straight to the city centre.

Limited Amenities: The gym only had a few exercise equipment, and the TV had limited channels that catered only to the local guests. the restaurant had a limited menu selection.

We loved our stay at this hotel. It is incredibly clean and contains best hotel facilities like spacious rooms, perfect air conditioning, and a gym with excellent equipment. The location is convenient to go to the airport and is very near to the green metro line 2, making it easy to get around this city. Additionally, the hotel is situated close to the Exhibition center, and there is parking available. Last but not least, the staff was incredibly helpful, even directing us to a nearby 24-hour supermarket.

Everything is what we need and want.

The beds at Mercure were amazing, providing the perfect combination of comfort and support for a good night's sleep. I appreciated that the pillows were not too high, ensuring a restful rest. The location of the hotel was also very convenient, with easy access to the Hongqiao railway station and airport. I would highly recommend staying at Mercure for a comfortable and convenient experience.

Quick access to rail and airport, excellent English-speaking staff, modern and comfortable rooms, perfect stay.

Liked everything.

I recently stayed at this luxurious hotel and had a wonderful experience. The location is perfect for exploring the city, with the Exhibition Center just a stone's throw away. The staff here are friendly and attentive, providing excellent service throughout my stay. The room amenities were top-notch, including a comfortable sitting area, a well-stocked mini-bar, and a flat-screen TV for entertainment. The free Wi-Fi in the rooms was also a great bonus, allowing me to stay connected throughout my stay.

I would definitely recommend this hotel to my friends visiting the city.